1. Shipping Locations
Damien Roamer ships products worldwide. We strive to make our travel accessories, camping gear, fishing gear, hiking gear, and luggage available wherever your adventures take you.
2. Order Processing Time
Orders are typically processed within 1-3 business days after confirmation. During peak seasons or promotional events, processing times may be slightly longer.
3. Shipping Methods and Delivery Time
We use reliable courier services tailored to your location. Estimated delivery times vary by destination:
- Domestic shipments: 3-7 business days
- International shipments: 7-21 business days
Please note these are estimates and actual delivery times may vary due to customs processing, local courier delays, or unforeseen circumstances.
4. Shipping Costs
Shipping fees depend on the destination, package size, and weight. Shipping charges will be calculated and displayed at checkout.
5. Cash on Delivery (COD)
We accept cash on delivery only. Payment must be made in full at the time of delivery. Please have the exact amount ready to facilitate smooth delivery.
6. Shipping Address
Please provide a complete and accurate shipping address during checkout. Damien Roamer is not responsible for delays or delivery failures caused by incorrect or incomplete addresses.
7. Tracking Your Order
Once your order is shipped, we will provide a tracking number via email to help you monitor your package’s progress.
8. Customs, Duties, and Taxes
International shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient. Please check with your local customs office for details.
9. Delivery Issues
If your order is lost, delayed, or damaged during shipping, please contact us at [email protected] promptly with your order number and details. We will work with the shipping provider to resolve the issue.
10. Undeliverable Packages
Packages returned to us due to incorrect address, refusal to accept delivery, or failed delivery attempts may incur additional shipping fees for reshipment. Contact us to arrange reshipment.
11. Contact Us
For any questions or concerns about shipping, please reach out at:
[email protected]